HTC explains why the Desire HD will not get updated to Android 4.0

Posted on Jul 28 2012 - 11:33am by Jonne Eilimö
HTC Desire HD

HTC Desire HD

A few weeks ago there was a lot of talk on whether HTC will bring Android 4.0 Ice Cream Sandwich to the aging Desire HD. After a lot of uncertainty, we got the final statement which says that the Desire HD will not get updated to ICS.

We’ve heard your feedback on our decision not to update the HTC Desire HD to Android 4.0. We completely understand that this is a controversial decision.

For more background, due to how storage on the HTC Desire HD is partitioned – and the larger size of Android 4.0 – it would require re-partitioning device storage and overwriting user data in order to install this update. While technically advanced users might find this solution acceptable, the majority of customers would not. We also considered ways to reduce the overall size of the software package, but this would impact features and functionality that customers are currently using. Even after installing the update, there were other technical limitations which we felt negatively impacted the user experience.

We believe an update should always improve the user experience and carefully evaluate each update based on this criteria. While we are very aware of the disappointment from this decision, we believe the impact to user experience was too great. We recognize this is a change from our previous statement and for that we’re truly sorry.

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About the Author

Jonne is a mobile phone enthusiast who is currently pursuing his Bachelor's degree in Computer Science at the Vaasa University of Applied Sciences. He has been using the newest phones out there ever since the Nokia 5110 was released. Currently he is using a Nokia Lumia 920.