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Oct
09
2009

Apple scores highest in both consumer and business smartphone satisfaction survey

| October 9, 2009 08:50 UTC | Comments: |

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In a survey conducted by JD Power, Apple has scored highest in smartphone satisfaction rates. It got the highest score in all categories, except battery function.

  • Apple ranks highest among manufacturers of smartphones used primarily for personal reasons, with a score of 811, and performs particularly well in ease of operation, operating system, features and physical design. LG (776) and RIM BlackBerry (759) follow Apple in the rankings.
  • Among customers who use their smartphones primarily for business purposes, Apple ranks highest with a score of 803, followed by RIM BlackBerry (724).

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Category: Apple, BlackBerry, HTC, LG, Microsoft, Palm, Samsung

About the Author: Jonne is a mobile phone enthusiast who is currently pursuing his Bachelor's degree in Computer Science at the Vaasa University of Applied Sciences. He has been using the newest phones out there ever since the Nokia 5110 was released. Currently his choice of smartphone OS is Windows Phone 7.5.